Your design will be prepared with the information in the order form and sent to your e-mail or whatsapp number that you have specified in the form.
No production can be started without your approval. The production process starts after your approval.
Invitations are as seen in the image, do not include additional envelopes or accessories. Envelope cost is included in the price for models with envelopes. Some invitation models do not have envelopes originating from their designs. Printed area folding etc. It also acts as an envelope thanks to transactions.
Invitations are sent to you disassembled. Folding/joining, boxing, accessories, attaching, etc. In invitations that require transactions, these transactions belong to the customer. In line with this information, 1 sample will be prepared and placed for your order for your convenience.
For return and exchange, the return process is carried out before printing, but since the product you will receive is personal, there is no return and exchange after the work you have approved is printed. Please consider this information before giving approval for printing.

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Shipment:

With the sending of the order confirmation e-mail, the product/products are given to the courier company with which the seller has an agreement.

Delivery:

The product/products will be delivered to the address of the buyer with the cargo agreed by the seller. The delivery time is between 2 and 10 days, depending on the model and printing type you have chosen, from the sending of the order confirmation e-mail and the establishment of the contract.

The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice.

In regions where the Cargo Company delivers once a week, there may be a delay in the specified day in cases such as inaccuracies or deficiencies in the shipping information, some social events and natural disasters. The buyer cannot impose any responsibility on the seller due to these sags. If the product is to be delivered to another person / organization from the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person / organization not accepting the delivery, inaccuracy in the shipping information and / or the absence of the Buyer. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the info@davetiyesisli.com e-mail address.

In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative thinks that the package is not damaged, the buyer has the right to open the package and check that the products were delivered undamaged and to request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the Seller Customer Service as soon as possible, with the copy of the report remaining in the Buyer's possession.

Product Returns:

For return and exchange, the return process is carried out before printing, but since the product you will receive is personal, there is no return and exchange after the work you have approved is printed. Please consider this information before giving approval for printing. The buyer has the right to withdraw from the contract within seven days after receiving the unprinted goods, without giving any reason and without paying any penalty. In accordance with the general communiqué of the tax procedure law no. 385, the buyer must fill in the return sections at the bottom of the 2 invoices belonging to the seller delivered with the goods completely and correctly, sign, send one copy to the seller together with the product, and keep the other copy at his disposal. The period starts from the day the goods are delivered to the buyer. The cost of returning the returned product or products must be borne by the buyer.

There is no right of withdrawal for goods prepared in line with the buyer's wishes and/or his personal needs.

In case the buyer exercises his right of withdrawal, the seller shall return the total amount received and, if any, any document that puts the consumer in debt, within ten days at the latest, from the receipt of the invoice containing the withdrawal notification together with the product, without incurring any expense to the consumer.

The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the seller must compensate the value or decrease in the value of the goods.

The general return period for any product purchased inadvertently is 7 days. Within this period, the return of products that have been opened, used, destroyed, etc. will not be accepted. Returns must be made with the original packaging.

In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product and its packaging that were purchased by mistake, and if the product cannot be returned as it was when it was delivered to the buyer, the product will not be returned and the price will not be refunded.

For product return, the situation should be reported to customer service first. The information about sending the product as a return is sent to the customer by the seller. After this meeting, the product should be delivered to the seller, together with the invoice containing the information about the return, via the Cargo company that makes the delivery to the buyer's address. If the returned product reaches the seller, it is accepted as a return if it meets the conditions specified in this contract, and the refund is made to the buyer's credit card/account. No refund will be made until the product is returned. The reflection time of the refunds made to the credit card on the credit card accounts is at the discretion of the relevant bank.

If the purchase is made with a credit card and in installments, the procedure for returning the product to the credit card will be applied as follows: If the buyer has requested to purchase the product in installments, the Bank makes the repayment to the buyer in installments. After the seller pays the entire product price to the bank at once, in the event that the installment expenditures made from the Bank's POS are returned to the buyer's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not become victims. If the installment amounts paid by the buyer until the cancellation of the sale do not coincide with the return date and the account cutoff dates of the card, 1 (one) refund will be reflected on the card each month, and the buyer will receive the installments paid before the return for another month, after the installments of the sale are over, equal to the number of installments he has paid before the return, and will be deducted from existing debts.

In case of return of goods and services purchased with a card, the seller cannot make a cash payment to the buyer in accordance with the contract he has made with the Bank. In the event of a return transaction, the merchant, namely the seller, will make the refund via the relevant software, and since the member workplace, the seller, is obliged to pay the relevant amount to the Bank in cash or as a deduction, the buyer cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the buyer pays the amount to the Bank at once.