Distance Sales Agreement

Distance Sales Agreement ( General )

ARTICLE 1 - PARTIES TO THE CONTRACT

SELLER :
Address:
Email :

BUYER: Customer (real or legal person who orders from our website)

ARTICLE 2 - SUBJECT OF THE AGREEMENT:

The subject of this contract is the Law No. 4077 on the Protection of Consumers and the Application Principles and Distance Contracts regarding the sale and delivery of the goods/services that the Buyer has ordered electronically from the ... It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Procedures. The buyer, the basic characteristics of the goods / services subject to sale, the sales price, payment method, delivery conditions, etc. He/she accepts and declares that he/she has knowledge of all preliminary information and the right of "withdrawal" regarding the goods/services subject to sale, that he/she confirms these preliminary information in electronic environment and then orders the goods/services in accordance with the provisions of this contract. The preliminary information and invoice on the payment page of the website are integral parts of this contract.

ARTICLE 3 - AGREEMENT DATE:

These two copies of the contract, which were previously signed by the seller, were accepted by the buyer by signing on .... and one copy will be sent to the buyer's e-mail address.

ARTICLE 4 - DELIVERY OF GOODS/SERVICES, PERFORMANCE PLACE OF THE CONTRACT AND DELIVERY METHOD:

The goods/services will be delivered to .... at the address .... that the buyer has requested delivery.

ARTICLE 5 - DELIVERY COSTS AND PERFORMANCE:

Delivery costs belong to the Buyer. If the seller has declared on the website that the delivery fee of those who shop above the amount declared will be covered by him or that he will make free delivery within the scope of the campaign, the delivery cost belongs to the seller. delivery; It is done as soon as possible after the stock is available and the cost of the goods is transferred to the seller's account. The seller delivers the goods/services within 30 (thirty) days from the order and reserves the right to extend an additional 10 (ten) days with written notification within this period. If, for any reason, the cost of goods/services is not paid or canceled in the bank records, the seller is deemed to have been released from the obligation to deliver the goods/services.

ARTICLE 6 - DECLARATIONS AND COMMITMENTS OF THE BUYER:

The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. It is the buyer's responsibility to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned. In the event that the relevant bank or financial institution fails to pay the price of the goods/services to the seller due to the unfair or unlawful use of the credit card of the buyer after the delivery of the goods/services by unauthorized persons, which is not due to the fault of the buyer, the Buyer shall pay the goods/services 3 (Three) is obliged to send it to the seller within one day. In this case, shipping costs are the responsibility of the buyer.

ARTICLE 7 - STATEMENTS AND COMMITMENTS OF THE SELLER:

The seller is responsible for the delivery of the contracted goods/services intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any. If the goods/services subject to the contract are to be delivered to another person/organization from the buyer, the seller cannot be held responsible if the person/organization to be delivered does not accept the delivery. The seller returns the cost of goods/services and the valuable papers, if any, within 10 (ten) days after the notification of withdrawal is received. The goods/services are returned within 20 (twenty) days. For justified reasons, the seller may supply the buyer with equal quality and price before the contractual performance period expires. If the seller thinks that the performance of the goods / services has become impossible, he notifies the buyer before the performance period of the contract expires. The paid price and documents, if any, are returned within 10 (ten) days. Defective or defective goods/services from goods/services sold with or without warranty certificate can be sent to the seller for the necessary repair within the warranty conditions, in which case the delivery expenses will be borne by the seller.

ARTICLE 8 - FEATURES OF THE GOOD/SERVICE SUBJECT TO THE AGREEMENT:

The type and type, quantity, brand/model, color and sales price of the goods/services, including all taxes, are as stated in the information on the goods/services promotion page on the website www.bilteg.com and on the invoice, which is considered an integral part of this contract.

ARTICLE 9 - CASH PRICE OF GOODS/SERVICES:

The cash price of the goods/services are included in the sample invoice sent at the end of the order and the invoice sent to the customer together with the product.

ARTICLE 10 - FORWARD PRICE:

The price of the goods/services according to the maturity date is included in the invoice sent to the customer together with the sample invoice sent at the end of the order and the product.

ARTICLE 11 - INTEREST:

It cannot be more than the interest rate determined by the Government of the Republic of Turkey and, in any case, 30%. Buyer is responsible to the bank to work.

ARTICLE 12 - DOWNLOAD AMOUNT:

The down payment amount of the goods/services is included in the sample invoice sent at the end of the order and the invoice sent to the customer together with the product.

ARTICLE 13 - PAYMENT PLAN:

If the buyer makes purchases with a credit card and in installments, the installment method chosen from the site is valid. In installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. The buyer can also track the number of installments and payments from the bank statement sent by the bank.

ARTICLE 14 - RIGHT OF WITHDRAWAL:

The buyer may exercise his right of withdrawal within 7 (seven) days from the delivery of the contractual goods/services to himself or to the person/organization at the address indicated. In order to exercise the right of withdrawal, the seller's customer service must be notified by e-mail or telephone within the same period and the goods/services must not be used within the framework of the provisions of Article 15 and in accordance with the preliminary information published on the www.bilteg.com website, which is an integral part of this contract. . In case this right is exercised, it is obligatory to return the original invoice for the goods/services delivered to the 3rd party or the buyer. Within 7 days following the receipt of the notice regarding the right of withdrawal, the cost of goods/services is returned to the buyer and the goods/services are returned within 20 (twenty) days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the buyer. The delivery cost of the goods/services returned due to the right of withdrawal shall be borne by the seller.

For orders placed with PAY AT THE DOOR, if the product has not been shipped, you can cancel it. If the product has been shipped, you cannot cancel it. After receiving the cargo, send it to our return address without opening the package. Our company may claim legal rights from the BUYER on the basis of distance contracts for orders that are not received at the door.

Change

You can contact our support team by phone, e-mail or via the contact form to replace a product that you have purchased on our website and is eligible for return conditions. If the product is not faulty/defective, all exchange fees belong to the buyer.

ARTICLE 15 - GOODS/SERVICES THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:

Goods/services that cannot be returned due to their nature are goods/services that deteriorate rapidly and expire, disposable goods/services, hygienic goods/services, and all kinds of software and programs that can be copied. In addition, in order to exercise the right of withdrawal in all kinds of software and programs, various media (DVD, CD, etc.), computer and stationery consumables (toner, cartridge, tape, etc.) and cosmetics, the packaging of the goods / services must be unopened, intact and unused.

ARTICLE 16 - STATUS OF DEFAULT AND LEGAL CONSEQUENCES:

In the event that the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement that the bank has made with him and will be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the buyer, and in any case, if the buyer defaults due to his debt, the buyer agrees to pay the loss and damage of the seller due to the delayed performance of the debt.

ARTICLE 17 - AUTHORIZED COURT:

In disputes that may arise from this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, Consumer Courts over the specified value; Civil Courts of First Instance are authorized in places that cannot be found.